Contact

Contact form

FAQ

Do you accept custom orders?

Yes! We can't always fit them into our schedule but we will always try.

How do I know what size to order?

A lot of our designs are based on standard sizing, so your "go-to" size should work with all of cosplays. If you're in doubt, feel free to send us your measurements along with your order to ensure a proper fit.

Do you ship internationally?

Yes, we ship internationally. Shipping costs vary.

How should I care for my costume?

Cosplays are more delicate than everyday clothing. Care and precautions should be taken when wearing your new cosplay piece. Spot clean when possible and machine wash with cold water/air dry. Fleece, which we commonly use, is a plastic based fabric that will melt in the dryer or under an iron. Store in a dry environment.

How long does it take to make and ship a costume?

This depends heavily on the time of year and the amount of orders we have. Most costumes can made in a day but it may sometimes take a week or 2 to ship, especially around Halloween. We are a team of two designers and while we work as fast as we can, we highly recommend ordering ahead.

What is your return/exchange policy?

Our cosplay pieces are all custom made so for this reason, we do not accept returns. Please message us or email if you have a problem with your order.