FAQ

Do you accept custom orders?

Yes! We can't always fit them into our schedule but we will always try.

What is the Price Range for a Shrug

Our shrugs range from $90 - $500.

Why are They so Expensive

Pricing includes price of materials, sometimes designer quality, time it takes to create the shrug, years of experience, and everything else that goes into running a business.

How Do Commissions Work?

Not every commission is completed. After you contact us for a quote we will reach back out to you if/when a slot becomes available.

What payment methods are Accepted?

All sales are made through our shop cosplayyunkie.com. We do not sell our products anywhere else.

We do in person sales through Square, cash, or Paypal if we are at a comic convention.

How do I know what size to order?

A lot of our designs are based on standard sizing, so your "go-to" size should work with all of the cosplays. If you're in doubt, feel free to send us your measurements along with your order so we can best pick a size for you. Some listings will also have a size chart.

*This does not mean the garment is made to your custom measurements*

Once it's Complete How Long Will it Take to Receive my Shrug?

Once the label is printed it can take up to a week to start moving. Once the package has been dropped off it can take 3-5 days for U.S customers or 10-30 for international.

Will I Receive Updates as you Work on my Shrug?

I try not to annoy clients with updates if they are not wanted. If you'd like to receive updates, just reach out, we will do our best to send photos.

Do you ship internationally?

Yes, we ship internationally. Shipping costs vary. We are not responsible for any fees or VAT that come along with your shipment.

What Fabric Do You Use?

I use a massive variety of fabrics. I have recently switched to 100% cotton for a few of the designs. I also use polyester fleece and many designer quality fabrics. I have purchased from at least 100 vendors to get the best possible quality I can find.

Which Shipping Service Do You Use?

USPS

How should I care for my costume?

Cosplays are more delicate than everyday clothing. Care and precautions should be taken when wearing your new cosplay piece. Spot clean when possible and machine wash with cold water/air dry. Fleece, which we commonly use, is a plastic based fabric that will melt in the dryer or under an iron. Store in a dry environment. If using a dryer make sure the heat is on low and/or gentle cylce.

How long does it take to make and ship a costume?

Our products are handmade special for you. Please order well ahead of your event date to ensure proper delivery time. Our queue time can be 2 weeks - 2 months depending on the time of year. Please message us for current ship times.

In the event you need an urgent order to be placed, please message us to see about Express Shipping availablity. This is a fee that will bump you to the top of the list and we will have your item shipped out the next day. This is not always available.

We only give rough estimates of ship dates and queue times. This is not a guarenteed ship by date unless arrangements have been made with the "Express Shipping Fee".

What is your return/exchange policy?

Our cosplay pieces are all custom made so for this reason, we do not accept returns under any circumstances. This is due to how long each piece takes to make. Please message us or email if you have a problem with your order and we will do our best to help or walk you through any problems.

Is my shrug insured?

Cosplay Yunkie cannot be held liable for whatever happens to the shrug after it leaves our custody. Cosplay pieces are still delicate even when built to last.

Do You Work Near Any Animals

Yes, my french bulldog will hangout in my studio. He does not come in contact with any of my working supplies.

Let's Connect!

We'd love to make a custom piece just for you. Message us to get a quote or reach out with any questions. We'll do our best to get back to you quickly.

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